Friday, June 24, 2011

oDesk upgrade causes providers to loose their hard earned earnings



Recently it appears that an ODesk upgrade has caused all it's providers a great inconvenience due to a bug which they have been unable to fix. If you see this error message popping up in your screen, then that means that you are unable to bill time and whatever work you do while this remains unresolved will not be credited.

oDesk customer support headed by Ron Aquino based in the Philippines has yet to comment on this blog or post a resolution. The question remains:

1. will providers be credited for lost hours due to this bug
2. Will contractors be the one made responsible to credit for lost time or
3. will odesk be the one to credit lost billable hours
4. Will oDesk ever recognize the hardship they cause the providers by their sheer incompetence?

ODesk Providers please do share your experience concerning this disheartening news.