I am very happy for you. I read your blog and I found it inspiring, candid, truthful. It was funny at times and a tearjerker depending on your mood.
I was because of this that I believe in your words and I must say that I admire you for your courage.
Your story is one of courage, perseverance and persistence and sometimes outright stupidity but insightful nonetheless.
I feel sorry for you as I know that you have been blocked from the forum. I am afraid that my post will be deleted as well.
You are David fighting Goliath. I realize you will no longer be able to post and share your story, your thoughts, and your sentiments.
I see that you have earned a great degree of trust from your current employment. Hard work, perseverance and an unfailing faith in your abilities does pay in the end.
I thank you for your sincerity and generosity, I understand that you have recently created your own provider company with the intent of helping newbies like me. It is a shame that you had run into a brick wall customer support. That you had contacted the support staff directly through chat with the intention of expressing your exasperation with the intent of resolving the issue so that your suspension would be lifted.
It is alarming that instead of being provided with specifics on how your provider company's suspension would be was lifted, people fearful of their own wellbeing, decided to terminate your privileges.
Such is the risk of success my friend. I am grateful for your effort to bring this to the attention of those concerned.
I have never heard of a case of suspension automatically escalated to termination. I find this unduly harsh and I empathize with you. Every organization of oDesk's size has issues.
Please correct me if I understand your concern correctly.
1. You feel that you were unsatisfied that odesk failed to reply to your email concerning an inquiry?
2. You were were not directed to a supervisor when you found that your queries to the chat agent were not being satisfactorily met?
3. Your distressed even further by the fact that oDesk has yet to extend the courtesy of returning your phone call?
4. That your efforts to resolve the issue had instead resulted in your suspension not to be resumed?
5. That your efforts to bring this to the attention of the public has resulted you from being banned in the forum without due notice or process?
6. That this issue has affected everyone in your team?
7. That further customer service has refused to respond to your further queries?
8. That oDesk has failed the courtesy of returning your phone call?
9. That you are a loyal and long standing member of the oDesk community who feels betrayed and neglected by the very people who were supposed to lend a sympathetic ear and help you.
10. That you are now concerned about your employment which you is now feel under threat and coercion that oDesk will simply pend your earning indefinitely?
I see that despite of this issue you continue to persevere in your effort to maintain your long standing relationship with your current employment and as a results oDesk makes a 10% from whatever you make.
You have a big battle ahead of you. I pray that someone from higher up in the food chain would be able to read this and reconsider lifting this act of injustice. I wish you luck in your endeavors.
Fear not my friend for in the end the truth shall prevail. Hold steadfast as this issue not only concerns you but the entire oDesk community.
